Online Shopping and confirmation

Since we are mainly an online store, we do not provide a physical retail store for the clients to view the items.  We do not meet-up for the products offered on our online store and we do adopt a practice of pay before shipping policy.

All orders are subject to confirmation from our customer service personnel before you commit a payment, as our stock movement are dynamic on a day-to-day basis. Most of the items published on our website should be able to deliver to your doorstep around 7-10 days after your payment has been received.

Confirmation of Postage charge

Our major customers are from abroad. Over the years we have been shipping orders to oversea end users in Australia, UK, France, Mexico, Turkey, and a handful of european countries.

So for overseas buyers, we are glad to inform that our shipping charges is much lower than standard shipping charges. We ships all orders, at its discretion, either via EMS, DHL or an  international special courier agent to ensure trackability of your order, unless otherwise stated..

Please contact us with the relevant information for your products and we will let you know the shipping rates from our warehouse to your country.  

Customer Support

Since we are mainly an online store, all pre-sales consultation are supposed to carried out via email. We offer a very responsive helpdesk, and we aim to answer all questions and emails within 12 hours. If you have any questions after orders, we will be pleased to assist you via email or phone during our business hours.